Fermata Essentials
Welcome to Hotel Fermata!
Thank you for choosing us. If you have any questions or need assistance, please do not hesitate to contact us. Your comfort and satisfaction are our top priorities.
GENERAL
Hotel Contact Information
Front Desk Hours: 24/7
Front Desk Phone: US & iMessage: +1 (929) 791-8131, CR & Whatsapp: +506-7054-6741
Email: FrontDesk@HotelFermata.com
Wi-Fi
To connect to our Wi-Fi, please choose ‘Fermata Guests’ from the list of available networks and enter the Password: Fermata2026
Parking
Fermata offers private parking for guests. Spaces are limited, so we recommend reserving in advance.
Housekeeping
Daily housekeeping service is available from 10am to 4pm, with turndown service from 5-7pm. If you have any special requests, please visit the front desk.
Santa Teresa Map
Click here to view our Fermata map of our favorite restaurants and shops: Fermata Map.
Fermata Local Experiences Guide
Click here to view our guide for our favorite experiences around town: Fermata Unique Experiences
IN-ROOM TECHNOLOGY
A/C
To adjust the temperature, direct the remote towards the unit to turn the air conditioning on, off or to make necessary changes. The temperature can be set to a minimum of 62.6°F (17°C) and a maximum of 86°F (30°C). To turn off the temperature displayed on the unit, hold the “Light Off (3s)” button at the bottom right for three seconds. the LED button on the bottom right of the control.
Marshall Speaker
Enjoy music during your stay with the Marshall Emberton speaker. To use it, press and hold the power button on top of the speaker until it turns on. On your phone, open Bluetooth settings and select “Fermata || Speaker” from the list of available devices. Once connected, you can control volume and playback directly from your phone or using the control knob on top of the speaker.
Smart TV in Suites
To use a specific app, simply log in to your account and start enjoying it.
DINING
Coffee Station
Located in our Restaurant Area, Fermata offers complimentary coffee, tea, fruit and homemade breakfast breads daily from 6am to 11am, as well as freshly baked cookies, fruit and fruit-flavored water from 11am to 6pm.
Beach House
For a more casual moment, head to Fermata Beach House for coffee, smoothies, local beers or light bites. Open from 6am-6pm.
Fermata Kitchen
Our onsite restaurant, Fermata Kitchen, offers hotel guests the opportunity to connect with the Santa Teresa community through a blend of casual and fine dining options, as well as a vibrant après surf scene. The menu offers the highest quality and freshest ingredients at every meal.
Make a reservation at the front desk.
Fermata Kitchen Hours:
– Breakfast: 7am – 11am
– Lunch: 11am – 3pm
– Snacks: 3pm – 5pm
– Dinner: 5pm – 9pm
In Room Dining
Room Service Hours:
7am – 9pm Daily
Please order at the restaurant.
HOTEL AMENITIES
Pool
Fermata’s pool is for guests only and is open from dawn to dusk.
Chorotega Surf School
Surf against the breathtaking backdrop of an expansive white sand beach and a lush junglescape. From an impressive selection of surfboards to rainfall showers for rinsing off post-surf, Fermata has all the amenities you need to have a great surfing experience.
Surf School Contact Info: +506 8730-4403
Surf School Email: surf@hotelfermata.com
Surf School Hours:
- 5:30am – 6pm
Laundry Service
We do offer Laundry Service. Please note that we use biodegradable products and our service is a wash, dry and fold service only. We cannot handle anything that requires special care, dry cleaning or is color fast. Rate depends on the type of garment.
Bikes
The hotel provides complimentary bicycles for guests to use. If you’d like to use them, please reserve at the front desk Front Desk.
