Fermata Essentials

Welcome to Hotel Fermata!

Thank you for choosing us. If you have any questions or need assistance, please do not hesitate to contact us. Your comfort and satisfaction are our top priorities.

GENERAL

Hotel Contact Information  

Front Desk Hours: 24/7
Front Desk Phone: US & iMessage: +1 (929) 791-8131, CR & Whatsapp: +506-7054-6741
Email: FrontDesk@HotelFermata.com

Wi-Fi

To connect to our Wi-Fi, please choose ‘Fermata Guests’ from the list of available networks and enter the Password: Fermata2026

Parking

Fermata offers private parking for guests. Spaces are limited, so we recommend reserving in advance.

Housekeeping

Daily housekeeping service is available from 10am to 4pm, with turndown service from 5-7pm. If you have any special requests, please visit the front desk.

Santa Teresa Map

Click here to view our Fermata map of our favorite restaurants and shops: Fermata Map.

Fermata Local Experiences Guide

Click here to view our guide for our favorite experiences around town: Fermata Unique Experiences 

 

IN-ROOM TECHNOLOGY

A/C

To adjust the temperature, direct the remote towards the unit to turn the air conditioning on, off or to make necessary changes. The temperature can be set to a minimum of 62.6°F (17°C)  and a maximum of 86°F (30°C). To turn off the temperature displayed on the unit, hold the “Light Off (3s)” button at the bottom right for three seconds.  the LED button on the bottom right of the control.

Marshall Speaker

Enjoy music during your stay with the Marshall Emberton speaker. To use it, press and hold the power button on top of the speaker until it turns on. On your phone, open Bluetooth settings and select “Fermata || Speaker” from the list of available devices. Once connected, you can control volume and playback directly from your phone or using the control knob on top of the speaker.

Smart TV in Suites

To use a specific app, simply log in to your account and start enjoying it.

DINING

Coffee Station

Located in our Restaurant Area, Fermata offers complimentary coffee, tea, fruit and homemade breakfast breads daily from 6am to 11am, as well as freshly baked cookies, fruit and fruit-flavored water from 11am to 6pm.

Beach House

For a more casual moment, head to Fermata Beach House for coffee, smoothies, local beers or light bites. Open from 6am-6pm.

Fermata Kitchen

Our onsite restaurant, Fermata Kitchen, offers hotel guests the opportunity to connect with the Santa Teresa community through a blend of casual and fine dining options, as well as a vibrant après surf scene. The menu offers the highest quality and freshest ingredients at every meal.

Make a reservation at the front desk.

Fermata Kitchen Hours:

– Breakfast: 7am – 11am
– Lunch: 11am – 3pm
– Snacks: 3pm – 5pm
– Dinner: 5pm – 9pm

In Room Dining

Room Service Hours:

7am – 9pm Daily

Please order at the restaurant.

HOTEL AMENITIES

Pool

Fermata’s pool is for guests only and is open from dawn to dusk.

Chorotega Surf School

Surf against the breathtaking backdrop of an expansive white sand beach and a lush junglescape. From an impressive selection of surfboards to rainfall showers for rinsing off post-surf, Fermata has all the amenities you need to have a great surfing experience.

Surf School Contact Info: +506 8730-4403
Surf School Email: surf@hotelfermata.com

Surf School Hours:

  • 5:30am – 6pm

Laundry Service

We do offer Laundry Service. Please note that we use biodegradable products and our service is a wash, dry and fold service only. We cannot handle anything that requires special care, dry cleaning or is color fast. Rate depends on the type of garment.

Bikes

The hotel provides complimentary bicycles for guests to use. If you’d like to use them, please reserve at the front desk Front Desk.

STAFF GRATUITIES

We truly appreciate your stay with us. Our dedicated staff works diligently to ensure your experience is exceptional. If you’ve enjoyed outstanding service, and would like to give the staff gratuity, please feel free to do it here: Fermata Staff Gratuity